Shipping policy

Shipping Policy

At Arletta The Friendly Trader, we work hard to ensure your order is processed and shipped as quickly as possible.

Processing Time

All orders are processed and shipped within 3–5 business days. During holidays, sales, or high-volume periods, processing times may take slightly longer.

Shipping & Tracking

Once your order has shipped, you’ll receive an email with tracking information so you can follow your package’s progress. Please use your tracking number and contact the shipping carrier directly for any delivery updates or inquiries.

Delays

Shipping times may vary depending on carrier performance, weather conditions, and seasonal demand. While we do our best to ensure timely delivery, delays beyond our control may occur.

Lost or Damaged Packages

Arletta The Friendly Trader is not responsible for packages that are lost, delayed, or damaged in transit. If this occurs, customers must file a claim directly with the shipping carrier using their tracking information.